How to run the certification self-diagnosis

What is it for?

The self-diagnosis runs 20 checks on the company's certification and says, for each one, whether it is OK or Needs attention, with what was found and what to do. It lets you see, on a single screen, whether the company is in a position to issue, sign and submit the SAF-T before an audit or a submission.

It does not change anything: it only reads. Failed checks do not prevent documents from being issued.

Not every profile sees all 20 checks: the Fiscal officer and the Certified Accountant / Fiscal Manager see all 20 and can run the diagnosis again; the Auditor and Management see only 13 (without the 7 in “SAF-T readiness”) and do not have the Run again button. See “Before you start”.

When to use it?

• Before generating the billing SAF-T or communicating to the AT.
• After setting up certified invoicing, to see what is missing.
• Before an audit or a visit from your certified accountant.
• Do not use it to look for a specific document: for that, see document integrity.

Where to find it?

Audit › Integrity › Certification self-diagnosis. The window opens by itself, already showing the result.

Before you start

• Who sees what, confirmed on screen with each profile:

  Profile	Audit app	Checks	Run again
  Fiscal officer (and Certified Accountant / Fiscal Manager)	Yes	20 (all 4 areas)	Yes
  Auditor	Yes	13 (without “SAF-T readiness”)	No: only Close
  Management	Yes	13 (without “SAF-T readiness”)	No: only Close
  Accountant	No	Cannot reach the self-diagnosis	No
  Billing	No	Cannot reach the self-diagnosis	No

  With the Auditor and Management, the window says “2 of 13 checks need attention…”, because the 7 “SAF-T readiness” checks are not run for these profiles. To see all 20, ask someone with the Fiscal officer profile to run the diagnosis. Pending validation by a certified accountant: whether an auditor should see all the checks.

• Choose the right company in the top right corner: the diagnosis is run on the active company.

How to use it

1. Open Audit › Integrity › Certification self-diagnosis. The SVAT self-diagnosis window shows the Company, the period (From 1 January of the year Up to today; it cannot be changed), the Passed checks and the Failed checks.
2. Read the sentence below the numbers (“2 of 20 checks need attention in…”; for the Auditor and Management it is “2 of 13…”). If they are all OK, the sentence says so and there is nothing else to do.
3. In the table, look for the red lines with the result Needs attention. Each one has the Area, what was checked, What was found and What to do.
4. Fix what the What to do column says (see the table below) and click Run again to confirm (only the Fiscal officer has this button). The numbers and the table update.
5. Click Close.

The 20 checks

Area	What it checks	If it needs attention
Backup policy	Backup recorded recently	Back up the database and record it in Accounting › Configure › Security and data › Backup log (the product does not make or check the backup: it only sees whether there is a record)
Certification data	AT software certificate in force	Contact your fiscaldoo supplier: the certificate belongs to the program and is not registered on the normal screen
Certification data	Organized accounting answered	The Fiscal officer answers on the company form, PT Localization tab, Change the certified software obligation button. Nothing is blocked while it is unanswered
Certification data	Active signing key	Ask your fiscaldoo supplier: the signing key is not uploaded on the normal screen
Integrity and completeness (9)	Debits equal to credits, document totals, series on every certified document, company and journal series, company lines, signature chain, numbering without gaps, number, series and ATCUD match	See document integrity
SAF-T readiness (7)	Chart of accounts and taxonomy, entry type, control totals, opening balances, file numbers, master files, entries and documents	See how to generate the SAF-T

Expected result

• The Passed checks and Failed checks numbers add up to 20 (13 for the Auditor and Management) and the sentence below says how many need attention.
• After you fix an item and click Run again, that item becomes OK and the failure no longer counts.
• Nothing is saved or communicated: the diagnosis leaves no record and sends nothing to the AT.

Important notes

What the diagnosis does not prove

OK means the product found no discrepancies in the period's entries (in this demo, 325 entries since 1 January, as of 1 November); it is not a statement of compliance. Legal compliance and the obligation to use certified software must be confirmed with your certified accountant. Pending validation by a certified accountant: obligation to use certified software for organised accounting.

• The period is always from the start of the year to today: gaps from previous years are not included. For the rest, use accounting compliance.
• The results depend on the day and the data: the same company can go from 20 OK to failures when a gap appears in the numbering.
• The window shows the Area and Check column names cut off on 1366 px screens. The full names are in the table above.

Common problems

I cannot see the Audit app

• Symptom: with the Accountant or Billing profile, the apps menu does not have Audit, so there is no way to reach the self-diagnosis. The message “No access: You are not allowed to run “SVAT self-diagnosis”…” only appears if someone opens the window from a saved direct link.
• Cause: these profiles do not have the Audit app.
• What to do: ask the system administrator for the Fiscal officer profile, or ask someone who has it to run the diagnosis.

I see 13 checks and do not have “Run again”

• Symptom: the window says “2 of 13 checks need attention…” and only has the Close button.
• Cause: your profile is Auditor or Management: these profiles see the 13 checks of the first three areas and cannot run the diagnosis again.
• What to do: ask a Fiscal officer to run the diagnosis and show you the 20 checks.

“Numbering without gaps” is OK but compliance shows gaps

• Symptom: in the demo, compliance shows 4 gaps in the delivery notes series D26 and the self-diagnosis gives OK for “Numbering without gaps”.
• Cause: the self-diagnosis and compliance give different answers for the same numbering. The reason is unknown: the scope of each has not been confirmed.
• What to do: do not use the self-diagnosis “Numbering without gaps” to conclude there are no gaps; if in doubt about numbering, rely on compliance and justify the gap.