Which notices fiscaldoo sends to employees
What is it for?
It explains who receives each automatic notice: what reaches the employee themselves and what reaches whoever manages payroll and Human Resources.
Who receives what
| Notice | Who receives it | When |
|---|---|---|
| Your payslip for … is available | The employee with access to My space | When the payslip is validated |
| Document about to expire | The employee's manager or whoever recorded the document | When the document enters the warning period. See documents with an expiry date |
| Deadline for a health check or risk assessment | An HR user | Once a month. See night work |
| Contract ending | Whoever opens the payroll dashboard | In the What is pending list, in Payroll › Prepare › What is there to do this month? |
Of these notices, only the payslip one reaches the employee themselves.
The payslip notice
- Who the employee is. They have a user account linked to their file.
- When it goes out. When you click Validate on the payslip, with no further step.
- How it arrives. According to the employee's account preference: e-mail or Notifications, in the Discuss tab.
- What it says. “Your payslip for December 2026 is available. The PDF is attached; you can always find it in “My space” › “Payslips and documents” › “My payslip”.”
Turning the notice off
The notice is set per company. The system administrator opens Settings › Users & Companies › Companies, chooses the company and, in the Notices to the worker tab, unticks Notify the worker when a payslip is available?
The screen explains: “When a payslip is validated, the worker receives a notification with the PDF of the payslip, only in their own inbox and their e-mail.”
Important notes
- No user account, no notice. The employee receives the payslip through the company's usual channel.
- E-mail depends on the company's mail server. If sending fails, the notice is left in error, and the payslip is still validated. A payslip does not notify again by itself.
- Holiday balance. This is not a notice: the employee sees it in My space › Absences and attendance › Request time off, for example 22 in Annual holidays.
- None of these notices is a communication to Social Security or the AT.
Common problems
The employee says they did not receive the notice
- Symptom: the payslip is validated, but the employee has not got the e-mail.
- Cause: their account has no e-mail address, the mail server failed, or their preference is to receive it in Notifications.
- What to do: ask them to open My space › Payslips and documents › My payslip: the payslip is there.
Nobody receives the payslip notice
- Cause: the option is turned off for the company.
- What to do: ask the system administrator to tick it. Payslips already validated do not notify again.