I cannot issue the receipt: the date is before the last receipt of the series, or after today

Symptom

One of two things happens:

• on the invoice, you clicked Issue receipt and then Create Payment, and the Invalid Operation window opened: the receipt is not issued and the Issue receipt window stays open;
• the invoice has no Issue receipt button.

The normal steps to issue a receipt are in How to issue a receipt. This article only deals with what prevents issuing it.

Message

When the Payment Date is before that of the last receipt of the series:

“Document "(no number yet)" is dated 30/10/2026, which is before the last document already numbered in series "RG D26" (RG D26/17, dated 31/10/2026). A certified series numbers documents in chronological order; fix the date or use a document dated on or after 31/10/2026.”

When the Payment Date is after today:

“The receipt date (01/11/2026) is after today (31/10/2026). A receipt records a payment already received: use today's date or an earlier one. Once issued, the series is closed to receipts dated up to 01/11/2026, and cancelling the receipt does not reopen it (the number and date of a cancelled document stay in the series). Nothing was recorded.”

Both messages were triggered in the demo database on 31/10/2026, with the Billing profile. The second one first, on FT D26/31 (€123.00), with tomorrow's date. After today's receipts were issued (RG D26/16 and RG D26/17), the receipt for FT D26/29 with yesterday's date gave the first. The parts in italics change with the document. The first message names the last receipt of the series and its date: that is the date that counts, not the invoice's.

Verified causes

• The Payment Date is before that of the last receipt of the series. The receipts of a series follow the order of the dates. The full explanation, the same for invoices and receipts, is in The invoice cannot be dated before the last document of the series.

• The Payment Date is after today. A receipt records a payment that has already been received. The Issue receipt window lets you type the date, but Create Payment refuses it and records nothing: after Close, the window stays open with the date you typed.

• The receipt series already has a receipt dated after today. Today the Issue receipt window does not let you issue such a receipt, but a series may have one from before (for example, issued in an earlier version of fiscaldoo). In that case, the series only accepts receipts dated after that receipt, even after it is cancelled (see “How to fix it”).

• There is no Issue receipt button because the invoice is already paid. This happens on a Paid invoice and on an invoice-receipt (FR): the invoice-receipt records the payment when it is confirmed and does not need a separate receipt. In the demo, FR D26/6 (€12.30), confirmed by Billing in the Faturas-recibo (FR) journal, was immediately Paid, with payment PCX/2026/00026 (Caixa journal, Reconciled), and shows Send, Print, Credit Note and Actions, without Issue receipt.

  The journal entries of FR D26/6 (checked in the ledger): on the invoice, 2111 Clientes gerais D €12.30 / 711 Mercadorias C €10.00 / 2433 IVA - Liquidado C €2.30; on the payment, 120002 Recebimentos Pendentes D €12.30 / 2111 Clientes gerais C €12.30.

What to check

1. The state of the invoice. At the top, the bar shows Draft or Posted: the Issue receipt button only appears on a Posted invoice that is not yet paid. Next to the invoice number you can see whether it is unpaid (FT D26/31, on 31/10/2026: “Overdue for 1 day”); a paid invoice has the Paid label at the top. If it is Draft, confirm it first; if it is already paid, see “The invoice has no Issue receipt button”, further down.
2. The Payment Date you typed: it cannot be after today.
3. The last receipt of the series and its date. Open Billing › Collect › Receipts and payments received: the list shows the Number, Date, Journal, Customer, Value and State. In the demo, after today's receipts, the first line was RG D26/17, of 31/10/2026, Reconciled.
4. Whether the date of that last receipt is after today. If it is, the series only accepts receipts dated after it.

The Billing, Accountant and Fiscal officer profiles all have the Issue receipt button. In the demo, Billing and Accountant got the same refusal on FT D26/29, dated 30/10/2026, after today's RG D26/17: switching profile does not solve it.

How to fix it

The Payment Date is before that of the last receipt

Click Close and look at the last receipt of the series (points 3 and 4 of “What to check”):

• In the normal case, the last receipt has the date of the day it was issued. Change the Payment Date to the date the message gives, or to a later one up to today, and click Create Payment. The date the message gives works even if it is today's. In the demo, on 31/10/2026, after RG D26/16, issued that day, the receipt for FT D26/32 dated 31/10/2026 was issued (RG D26/17).
• If the last receipt has a date after today, the date the message gives is also refused: see “The receipt series has a receipt with a future date”, further down.

Who does it: whoever issues the receipt.

The Payment Date is after today

1. Click Close. The Issue receipt window stays open: nothing was recorded.
2. If the customer has already paid, change the Payment Date to the day the money came in (today or earlier, but not before the last receipt of the series) and click Create Payment.
3. If the customer has not paid yet, click Discard. Issue the receipt on the day you receive the money: the invoice stays To pay until then.

Who does it: whoever issues the receipt.

The receipt series has a receipt with a future date

The message says “… After a document with a future date, the series only accepts documents dated after it (Despacho 8632/2014, 3.4.2). …”. Do not issue another receipt with the future date to move the series along, and do not cancel the receipt with the future date: once cancelled, it still counts. The reasons and what to do, the same for invoices and receipts, are in The invoice cannot be dated before the last document of the series, in the case “The series has a document with a future date”. Using another receipt series is a decision for the Fiscal officer with the certified accountant: the new series is created and communicated to the AT like the others (Document series). Pending validation on screen: in today's demo, the Issue receipt window does not let you issue a receipt with a future date, so this case was not triggered on a receipt; the message was seen on 30/10/2026, in an earlier version. Pending validation by a certified accountant: receipts for payments received while the series is stopped (wait, another series), already requested in batch E1.

Who does it: whoever issues the receipt; the Fiscal officer with the certified accountant, for another series.

The invoice has no Issue receipt button

On a Paid invoice, the receipt already exists: see “I do not see the Issue receipt button” in How to issue a receipt. An invoice-receipt (FR) has no separate receipt either: the payment was recorded when it was confirmed and opens from the Payments button. If the invoice-receipt was issued for a sale that was not paid after all, talk to the certified accountant before doing anything else: an issued invoice-receipt cannot be changed.

Who does it: whoever issues invoices, with the certified accountant in the last case.

Expected result

• The receipt is issued with the next number of the receipt series and the ATCUD, and the invoice becomes Paid (or Partially paid). The receipt and its journal entries are in How to issue a receipt.
• No new receipt has a future date.

When to contact support

• The future-date message continues after the day following the date it gives.
• The receipt series is stopped and the company needs another receipt series and does not know how to create it.
• An invoice To pay does not show Issue receipt.

Information to send

• The full message, copied from the window.
• The invoice number, the Payment Date you chose and today's date.
• The number, date and state of the last receipt of the series, copied from the Receipts and payments received list.
• The profile you logged in with.