“You can only … your own…” appears
Symptom
When you register a trip, print a payslip or sign a document, fiscaldoo refuses because the record belongs to someone else.
Message
Copied from the demonstration database in Portuguese, triggered through the integration with the Worker profile, when registering a trip on behalf of another employee:
“You can only register your own trips. How to fix it: ask human resources to register it for you.”
The other messages in this family follow the same logic: “Only the signer signs his own document”, “You can only fill in your own fields”, “You can only decide on proposals you asked for” and, only for the Auditor profile, “This report was opened by another user. Open it again from the menu: each user consults their own report.” (The sentence about Copilot proposals was triggered and matches the one quoted. Pending validation on screen: the demonstration has no signature requests or reports opened by someone else.)
Verified causes
The Worker sees and decides only what is theirs: their payslip, their absences, their trips and the documents sent to them (What can I do in My space). Anyone who wants to register something on behalf of someone else asks Human Resources.
What to check
- Whether you are opening the record from the My space menu and not through someone else's link.
- Whether the document was sent to you or to a colleague.
How to fix it
- Open the record from your My space: only what is yours appears.
- If it belongs to a colleague, ask Human Resources to register it, or ask the colleague to do it.
Who does it: the employee themselves; or Human Resources, on their behalf.
Expected result
The record opens in your My space and the operation goes through.
When to contact support
- The record is yours (the employee on the form is your user) and the message still appears.
Information to send
Follow How to ask support for help and what information to send, with the menu, the record and the full message.